We've built a reputation for our IT support

	Engineers on-site within two hours for Sydney Metro clients
	9-6 or 24/7 Service Desk
	Remote server monitoring
	Dedicated support teams

As a specialist IT Support Company, The foundations of Cogenesis have been supporting Microsoft based networks on behalf of business customers. We Provide IT support services day in day out every day of the year.

Our customers get to know their dedicated team very well. Its Cogenesis policy that customers should never be left waiting for the IT support that they need.

How we can help

Because your IT systems could fail at any time, you need a reliable IT support partner someone who understands your business, someone with the people the skills and the processes you need. Someone who can respond immediately.

We can help by auditing your network; monitoring your servers; identifying, diagnosing and fixing problems remotely; providing a fast reaction Service Desk; scheduling routine engineer visits; and providing emergency engineer response when required.

Through our Proactive Support service (with server monitoring), we monitor key metrics on your systems 24 hours a day so that issues are identified early, and resolved before they cause you problems, thus minimising any downtime.

Our aim is for you to offload the strain and administrative burden of IT support with service contracts that provide the flexibility you demand. The size of our team means that we can provide a qualified expert on your doorstep with the backup and support you require. All you need do is pick up the phone ... call us on 02 8208 7787.