VOICE
With Cogenesis Voice Solutions, you can harness the potential of converged voice and data systems. Being well versed in business requirements & expectations of their phone systems we can confidently implement a VoIP based system to fully cater for your businesses needs without exorbitant ongoing licence fees for advance services.
Furthermore, if your business has multiple offices/sites we can implement the system to provide free internal calls to intercompany remote sites over encrypted private circuits that also transports your computer network data. This service is available Australia & worldwide. Please contact us on 02 8208 7787 to arrange a meeting to discuss your exact voice/data requirements.
Furthermore, if your business has multiple offices/sites we can implement the system to provide free internal calls to intercompany remote sites over encrypted private circuits that also transports your computer network data. This service is available Australia & worldwide. Please contact us on 02 8208 7787 to arrange a meeting to discuss your exact voice/data requirements.
Some of the benefits of our affordable & comprehensive system are listed below
The Benefits
- Lower call rate via VoIP & free calls between your remote offices if applicable
- Unrestricted licensing to advanced features such as voicemail, call queues, concurrent calls etc
- Free vendor software/system updates to continually enhance functionality, security & stability
- Retain your existing conventional PABX features & enhance your system with enterprise call centre capabilities
- Unlimited Voicemail users with the free option of messages delivered to your email inbox
- Computer Telephony Integration - Dial contacts directly from Microsoft Outlook
- Call Distribution to any given number of internal extensions with hunt & next available options
- Inbound call queues with position announcement for busy systems
- Customised on hold recording capability for single or separately defined areas of your business
- Remote access to voicemail via web, email or phone
- Call recording/monitoring for review & quality assurance
- Not bound to handset type/brand due to universal SIP IP protocols. We do however recommend certain models/brands for ultimately best results & uniformity
- Primarily based on server grade hardware for maximum reliabilty (Based on system budget).
- All systems meet our stringent quality & uptime standards. We don't provide what we wouldn't use ourselves
- Full remote access configuration capability to allow us to make fast changes as required (If access available)
What's Next?
Harness the power of voice over your IP network! Our Business Communication Team has over 8 years commercial experience in delivering quality converged voice/data solutions that work. We can design a system for businesses of every size at an affordable rate no matter what size versus a standard PABX guaranteed with the added benefit of highly skilled network/system administrators for your business. Please call us to discuss your exact requirements on 02 8208 7787.



