careers
The Cogenesis team currently comprises staff across the following functions:
- Support Desk
- Service Delivery
- Development
- Project Management
- Consultancy
- Business Development
- Finance and Administration
Collaboration between team members and cross-pollination of ideas is the norm at Cogenesis, with departmental boundaries regularly crossed, in the manner of a matrix organisational structure.
If you have what it takes to be a part of a dynamic, professional and progressive working environment and you have a passion for service delivery and technology, apply for an available position or send through your resume to jobs@cogenesis.com.au.
the following positions are currently available
Support Engineer
- here’s the deal... If you’re ambitious, enthused, charming and brilliant
- We'll give you a great job, pay you a good salary
- And give you endless self-development opportunities
Cogenesis IT Consulting is a leading outsourced IT services company that provides full circle Managed IT Support to businesses Australia wide. We are seeking a motivated individual that wants to be part of the dynamic team
This is an excellent opportunity to become an instrumental part of a customer focused support team that will allow you to work across a varied technical environment and develop your skills.
What does a first line Support Engineer do?
- Support Windows platforms, Active Directory and applications (Windows XP/7, MS Office, Exchange Mailbox administration) and other applications such as antivirus and email applications;
- You will have a ‘Hands on’ problem solving approach
- Log all calls using the IT Helpdesk System and ensure all issues are resolved in the agreed times scales.
- Contribute fully as an active team member, to ensure personal and team objectives are achieved or surpassed.
I’m a Support Engineer and I Just LOVE...
- Managing own deliverables and time and working to SLAs
- Business technology and gadgets.
- Working hard to achieve great things.
- Delivering great service and making customers happy
So, am i right for the job?
If you can tick the boxes below then we want to talk to you:
- Good knowledge of using a call logging system
- Proficient with Windows based systems. Apple / Linux optional.
- Experience with Domain environments
- you must have a friendly aptitude, enjoy multitasking... and most importantly like people and problem solving!
- Honest, responsible, diligent, organised and knowledgeable
- MCP or MCSE is a plus
Please send your CV to jobs@cogenesis.com.au
Australian permanent residents only apply
Visit us at http://www.cogenesis.com.au |
“Their customer service is always top notch and I would be happy to recommend them to anyone.”
Nokia Corporate.
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Or feel free to call us on
1300 88 35 99