Cogenesis is a Market-Leading IT Support & Cloud Services Company.

IT that moves

Circular image of clouds in a sky with vivid orange and red hues, creating a dramatic and colorful atmosphere.
A digitally created image showing a circle split in half: one side features a mountain landscape, the other side shows the surface of the moon.
A person in a suit holds a briefcase in their right hand, standing against a purple background.
Three horizontal black bars are evenly spaced on a white background.

with you

Cogenesis is a Market Leading IT Support & Cloud Services Company.

Practical IT that
keeps your business agile
at every stage

SCROLL DOWN

Circular image of clouds in a sky with vivid orange and red hues, creating a dramatic and colorful atmosphere.
Three horizontal black bars are evenly spaced on a white background.

Cogenesis ensures you always have the right resources at the right time. With over a decade of experience behind us, we provide IT solutions that scale to meet the unique needs of our clients.

Our services

IT Services

At Cogenesis, our experts support your experts. We provide a range of core IT business solutions to modernise your workflow, improve your security and help your teams work more efficiently.

We design IT solutions in human terms, tailoring our service to the needs and goals of real people.

Best practice solutions for your business

Red and white SAI Global Certified System logo featuring check marks, with text “Quality ISO 9001” and SAI Global symbol below.
SAI Global Certified System logo indicating ISO 14001 environmental management certification, with white check marks on a green background.
Yellow certification badge with white chevrons, labeled "Certified System." Below, text reads "Health & Safety AS/NZS 4801" and "SAI Global" with a red logo.
Red and white SAI Global Certified System logo featuring check marks, with text “Quality ISO 9001” and SAI Global symbol below.
SAI Global Certified System logo indicating ISO 14001 environmental management certification, with white check marks on a green background.
Yellow certification badge with white chevrons, labeled "Certified System." Below, text reads "Health & Safety AS/NZS 4801" and "SAI Global" with a red logo.

Why choose Cogenesis?

Outline map of Australia with two legend symbols: an orange circle for main office and a purple circle for Cogenesis service hub. No locations are marked on the map.
Outline map of Australia showing locations marked as "Main office" with a red circle and "Cogenesis service hub" with a purple ring, with a key in the lower left corner.

Proactive customer service

Cogenesis measures client satisfaction at every turn. We’re not waiting until something breaks to step in–we listen to you, we understand your needs, then we customise our delivery to support your business.

On the ground support

With multiple physical offices across the eastern seaboard of Australia, Cogenesis gets real people on location, ready to deploy your IT solutions. We work as an extension of your team, collaborating closely with key staff and maintaining clear, responsive communication at all times.

Our customer service results

Client Satisfaction

0
Logo for Customer Thermometer, featuring a stylized smiley face within a circular gauge and the words "Customer Thermometer" in gray and red text.

Answered calls in less than 15 seconds

0
Webex logo featuring a blue and green abstract "W" symbol next to the text "webex by Cisco" on a light background.

Net Promoter Score (NPS)

0
NPS gauge illustration with needle pointing toward the green section, indicating a high or positive Net Promoter Score.
Testimonials

See what our customers say about our service.

We (an SMB finance company with 90+ employees) have been using Cogenesis for over 2 years now and have been very happy with them for support. They were small enough to be flexible with our support needs as we have them in for a set number of hours each week on retainer (as additional IT support and cover) but large enough to have full support cover and a range of expertise levels. All the account, admins and support staff are competent, friendly and flexible and I can wholeheartedly recommend them.

Barry Smith

Gresham

I know how hard you all work every day to resolve issues and keep things running smoothly, and I want you to know that your efforts don’t go unnoticed. I genuinely appreciate the dedication and professionalism your team brings to the Hirotec team.

Michael Jones (IT Manager)

Hirotec

I have been working alongside the Cogenesis Team for over 6 months now and have found the support provided to be second to none. I highly recommend them if you are looking for your next IT provider.

Rachel Batsch

Billard Leece Partnership

We selected Cogenesis as our IT partner a few years ago and we could not be happier with the returns this decison provided and keeps providing to the company. With Cogenesis, we now have access to a spectrum of knowledge skills and tools we could simply not afford internally. On top of this, they are really good people to work with and our staff who are also highly qualified IT people have great respect and are really happy to interact with them.

Nicolas Naim

MyTreasur-e

Highly recommended. Sean and their team are excelent, we are very happy with their performance and it is a pleasure to deal with them. I have done multiple requests during the last few months and I know it will get done quickly and efficiently. I have dealt with multiple IT companies before and never had such a good one as this one. It’s incredible when you have an IT team that works with you and not against you.

Logo for Spark Renewables with a green leaf graphic to the left of the company name in gray and green text.

Marcos Venegas

Spark Renewables

Things are
easier together.

Two men standing and looking at a laptop, one of them holding a cup. Both are wearing blazers and smiling, engaged in conversation.
A stylized egg shape with a soft gradient of pastel pink, peach, and orange colors, resembling a cloudy sky.
A circle divided vertically; the left half is solid lavender, and the right half shows lavender-tinted clouds against a blue sky.